Access to most active sessions in Cisco dCloud requires a VPN connection between your laptop and the dCloud data center that is hosting your active session.
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Use one of the three options below to connect your laptop to an active dCloud session using Cisco AnyConnect VPN Client:
All options are described below in order of recommended use.
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Due to differences in operating systems and AnyConnect versions, your screens may differ slightly from those included in the steps below.
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Use Cisco AnyConnect Client Already Installed on Your Laptop
To connect to Cisco AnyConnect follow the instructions in Connect to AnyConnect VPN for Mac OS X. Installing Cisco AnyConnect for macOS. Click on the Download button under the AnyConnect for macOS (Recommended) section on the Downloads & Guides page. Enter your Internet ID and password, if prompted. Save the application, Do Not Run from the web. Software Download. Login to view your download history LOG IN NOW. Most Popular - No recent downloads for this product - Select a Product. CNET Download provides free downloads for Windows, Mac, iOS and Android devices across all categories of software and apps, including security, utilities, games, video and browsers. I cannot install Cisco Anyconnect VPN on Mac OS X as the VPN package is greyed out during installation. What should I do? The VPN package is greyed out (as shown in the screen capture below) due to incomplete/unclean installation of VPN client.
In fact, the new Cisco AnyConnect Secure Mobility Client v4.x works in Windows, Mac OS X, and even Linux. It new AnyConnect is way better than the previous Cisco VPN client. Earlier, Cisco VPN client only supported only the IPsec VPN option. The same company also offers Cisco packet tracer offline installer to download. However, the new Cisco.
If you are logged in to Cisco AnyConnect, please log off before starting this procedure.
To use the Cisco AnyConnect client already installed on your laptop:
- In dCloud, go to My Hub > Sessions, find the active session, and then click View.
- Click Details.
- In the Session Details window, scroll to the AnyConnect Credentials section.
- Start Cisco AnyConnect on your laptop.
- Copy the Host URL from the AnyConnect Credentials, paste it in the URL Connection box in the AnyConnect login window, and then click Connect.
If you get a connection error, remove the “https://” part of the URL and try the connection again.
- Copy a user ID (Users) and the password from the AnyConnect Credentials and then paste each into the Cisco AnyConnect login window.
- Click OK.
- Click Accept on the window confirming your connection.
- When connected to your AnyConnect VPN session, the AnyConnect VPN icon is displayed in the system tray (Windows) or task bar (Mac).
- To view connection details or to disconnect, click the AnyConnect VPN icon and then choose Disconnect.
Download and Install Cisco AnyConnect Client from Cisco.com
If you encounter any issues with this method, please use the method described in the Use the dCloud Browser Based Cisco AnyConnect.
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To download and install the Cisco AnyConnect client from Cisco.com:
- Go to the Cisco Support & Downloads page.
- You must be logged in with your Cisco.com credentials.
- You may be prompted to accept or comply with additional terms in order to download the software. Follow the directions in the popup window.
- In the Downloads box, enter anyconnect.
- In the search results, choose the version of AnyConnect you want to install.
- Cisco dCloud recommends installing the latest version of AnyConnect Secure Mobility Client.
- Locate the package you need based on your operating system.
- For Windows users, we recommend choosing Full installation package – Window / Standalone installer (ISO).
- For Mac users, we recommend choosing Full installation package – Mac OS X / Standalone installer (DMG).
- Click Download.
- You may be required to accept or comply with additional terms in order to download the software; follow the directions in the popup windows.
- Review the Cisco End User License Agreement and then click Accept LicenseAgreement.
- Install the AnyConnect software on your laptop.
- In dCloud, go to My Hub > Sessions, find the active session, and then click the View button.
- Click Details.
- In the Session Details window, scroll to the AnyConnect Credentials section.
- The AnyConnect Credentials in your active session are needed to download the software and log in.
- Start Cisco AnyConnect on your laptop.
- Copy the HostURL from the AnyConnect Credentials, paste it in the URL Connection box in the AnyConnect login window, and then click Connect.
If you get a connection error, remove the “https://” part of the URL and try the connection again.
- Copy a user ID (Users) and the Password from the AnyConnect Credentials, paste each into the Cisco AnyConnect login window, and then click OK.
- Click Accept on the window confirming your connection.
- When connected to your AnyConnect VPN session, the AnyConnect VPN icon is displayed in the system tray (Windows) or task bar (Mac).
- To view connection details or to disconnect, click the AnyConnect VPN icon and then choose Disconnect.
Use the dCloud Browser Based Cisco AnyConnect
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Due to the Java applet used by this method, you may encounter compatibility issues with your local browser and/or installed version of Java. Use this option only if you cannot install the Cisco AnyConnect VPN Client on your laptop.
To use the dCloud browser based Cisco AnyConnect:
- In dCloud, go to My Hub > Sessions, find the active session, and then click the View button.
- Click Details.
- In the Session Details window, scroll to the AnyConnect Credentials section.
- Scroll down to view the AnyConnect Credentials for your active session, which are needed to download the software and log in.
- Scroll down to view the AnyConnect Credentials for your active session, which are needed to download the software and log in.
- Click the question mark, and then find the section Use the dCloud Browser Based Cisco AnyConnect.
- Click the link next to Click the Host URL to start this option. You are brought to the AnyConnect server address for the dCloud data center hosting your session. For example, the AnyConnect server address for the Americas data center is https://dcloud-rtp-anyconnect.cisco.com.
- Accept any security alerts or certificate warnings.
The SSL VPN Service window opens in a new browser tab (or new window).
- Accept any security alerts or certificate warnings.
- Copy a user ID (Users) and the passwordfrom the AnyConnect Credentials and then paste each into the SSL VPN Service Login window
- Click Login.
If the automatic installation does not start, close and re-open your browser window.
- Follow the on-screen instructions to connect to AnyConnect.
- Accept any security alerts or certification warnings.
- When you have successfully connected to AnyConnect:
- A window displays, similar to below, advising of a successful connection.
- The AnyConnect VPN icon is displayed in the system tray (Windows) or task bar (Mac).
If the automatic installation fails, install AnyConnect manually by following the on-screen instructions.
- To view connection details or to disconnect, click the AnyConnect VPN icon and then choose Disconnect.
Installing the VPN Client
- Download the AnyConnect VPN client for macOS 11.0 - 10.15 (Big Sur to Catalina) or macOS 10.14 - 10.13 (Mojave to High Sierra).
- In your Downloads folder, double-click the file you just downloaded to open it. An icon will appear on the desktop called AnyConnect, and a separate window will open.
- Double-click on AnyConnect.mpkg to run the installer, then follow the steps to complete the installation. NOTE: We recommend you un-check everything (Web Security, Umbrella, etc) except for the VPN and the Diagnostic and Reporting Tool (DART). This will give you a minimal install. The other features are not supported so there's no need to install them.
- Starting with macOS 10.13 High Sierra: During the installation, you will be prompted to enable the AnyConnect software extension in the System Preferences -> Security & Privacy pane. The requirement to manually enable the software extension is an operating system requirement.
Starting the VPN Client
- In your Applications folder, go to the Cisco folder and double-click the Cisco AnyConnect Secure Mobility Client.
- Enter vpn.uci.edu in the Ready toConnect to field, then press the Connect button.
- Select your desired connection profile from the Group drop-down menu:
- UCIFULL – Route all traffic through the UCI VPN.
- IMPORTANT: Use UCIFULL when accessing Library resources.
- UCI – Route only campus traffic through the UCI VPN. All other traffic goes through your normal Internet provider.
- UCIFULL – Route all traffic through the UCI VPN.
- Enter your UCInetID and password, then click OK.
- A banner window will appear. Click Accept to close that window. You are now connected!
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Disconnecting the VPN Client
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When you are finished using the VPN, remember to disconnect.
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- Click the AnyConnect client icon located in the menu bar near the top right corner of your screen.
- Select Quit.